- How can I ask for a Refund?
- How many days can I expect the processing of Refund?
- Validation of request is within 4 working days upon receipt of accomplished Refund Form. Once approved and the Auto Credit Arrangement (ACA) Form was submitted, the processing is within 6 working days.
- Can I request a Refund if I purchased it via Merchant/Agent/Broker?
- No. Maxicare will only accept refund requests done through this route for products purchased through Maxicare Online Shop/Maxicare Cashier.
- How can I follow-up the Status of my Refund?
- You may reach out to our Customer Hotline, contact no. (02) 8582 1900
- How will I know if I'm eligible for Refund?